M-Files Office 365 and SharePoint

Office 365

M-Files Corporation, the intelligent information management company, has made Microsoft Office 365 the single point of access to all Enterprise Information.

The M-Files AI-powered intelligent information management platform simplifies daily work and drives user adoption by enabling access to external repositories and systems from directly within Microsoft Office 365.

On July the 1, 2019 – Dallas – M-Files Corporation, announced the general availability of significant enhancements to its Microsoft Office 365 solutions. M-Files now seamlessly integrates within the familiar user interfaces of Microsoft SharePoint Online, Outlook and Teams, providing easy access to out-of-the-box document management, compliance and governance features via the user interface.

From directly within Microsoft SharePoint Online, Outlook and Teams, M-Files provides direct access to enterprise data stored in a variety of external repositories and line of business applications, such as on-premises file shares, OneDrive for Business, SharePoint Server, Dropbox, Google Drive, Box, legacy ECM systems, such as OpenText, CRM and ERP applications, including Salesforce and Microsoft Dynamics 365, all without needing to migrate any data. Users can now access this data directly via the Microsoft SharePoint Online, Outlook and Teams user interfaces instead of toggling between these Office 365 apps and other applications. In addition to this new level of unified access to information spread across the enterprise, M-Files offers a full set of purpose-built content services, including cloud and on-premises repositories, version history, security, workflows, electronic signatures, compliance support and more.

M-Files also employs artificial intelligence to automatically analyze documents to classify them, extract information insights and ensure proper handling of sensitive information, such as personally identifiable information (PII), as required by regulations such as GDPR and CCPA. Modern AI-powered features, including auto tagging and auto classification, create deep insights into the meaning, value and sensitivity of documents and other information, guiding users and automating processes to maintain governance and compliance.

With the new integrated solutions, Microsoft Office 365 users benefit from the metadata-driven architecture of M-Files that allows content to be automatically and dynamically secured and accessed in the right context, regardless of where it’s stored. For example, the corporate legal team can access the latest version of an agreement through the case folder in Outlook, while the project team has access to the same file through a project team site in SharePoint, and the customer success team can access the agreement via the Agreements channel in Teams. Access to content is authorized via single sign-on to Azure AD, and documents are automatically secured based on their metadata.

To learn more about the new add-ins for Microsoft SharePoint Online Schedule a free appointment.

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Insurance – Do you have the visibility?

insurance 2019 2Today’s Insurers and Insurance Brokers continue to face market changes, and constant challenges. Whether it be customers’ expectations or how the organization obtains and utilizes their information.

How would you feel if we said we have the solution to help you with these changes?

What if you could have the right information, in the right place, at the right time? Finding what you need instantly and freeing up more hours in your work day.

Our solution does just this, eliminating the greatest barrier to an insurer’s success – the siloed nature of the organization. This is what detracts from the customer experience, leaving customer needs unmet, frustrated agents, and causes process problems.

With a 360 degree view of the client and policy, all tasks pertaining to a client and their policy, from claims tracking, endorsements to renewals are visible and can be monitored during the full life-cycle of a policy.

In addition the enhanced visibility into Claims, enables all tasks pertaining to a claim, from processing the claims application, to the approval or rejection, including any legal action taken, to be visible and monitored during the claim’s life-cycle.

Oh, and let’s not forget all instantly available at a click of a button.

Why not acquire the necessary advantage, implement the right solution and gain the visibility your organization requires?

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M-Files Makes QMS Easy – Ensure Quality and Compliance with Effective Information Management

eBook

Companies that operate in highly regulated and frequently audited environments are often challenged with managing an ever-growing mountain of compliance documentation.

The stakes are high for these companies to ensure they are managing their compliance-related information in accordance with mandates, due to crippling fines and liability issues that can result from non-compliance. However, many companies still maintain manual processes for routing, filing and organizing compliance-critical documentation. These error-prone and time-consuming practices present a major risk and can easily compromise a company’s ability to meet  ISO 9001, PoPI Act  and other regulations and standards.

Given the high priority for regulatory compliance and the amount of documentation required to prove compliance, it is no longer practical to manage the content separately from compliance efforts. If compliance management teams are asking themselves the following questions, chances are their organization is at significant risk for non-compliance due to inadequate content management practices and procedures:

  • Where is the gatekeeper? Do compliance management processes slow or stop production when a key person is sick, on vacation or exiting the company?
  • Has everyone read the latest compliance-related communication? Is it difficult to get the accurate status about compliance-related tasks, procedures and workflows?
  • Are policies being followed and schedules being met? Who has visibility over the completion of the specified processes?
  • Where are the required signatures? How easy is it to locate the documents that verify the approval processes?
  • Have all of the audit issues been resolved? Are employees and managers barraged with repetitive reminder emails while the status of essential action items remain unclear to key stakeholders?
  • Is compliance slowing down the business? Is the organization at a competitive disadvantage because it takes a long time to adjust to the latest regulatory compliance requirements?

Find out more, download the eBook – Ensuring Quality and Compliance with Effective Information Management… QMS is easy with M-Files

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Claims Handling Made Simpler

Insurance

In the after math of the vicious storms that rocked Johannesburg and Durban this week, Insurance Brokers, insurers, assessors and claims handlers are going to be working at full tilt to assist in processing claims quickly and efficiently.

In chatting with friends and clients in this sector yesterday, the calls for insurance assistance were coming in from the south of Durban before the north of Durban had been hit by the storm. Submerged vehicles and flooded homes were the immediate calls for help.

But today even more calls and claims will start to come through as business and home owners assess the damage.

In times like these Insurance Brokers need the right solutions in place to ensure visibility on every claim coming in. Whether you have the mandate to settle claims or are just acting as a “post office” between the client and the Insurance House, insurance brokers need to manage the claim case.

Our solutions give this visibility to an insurance broker, providing them with a case management solution that gives them the ability to create a claims case against a policy, save content to the claim, and manage the process through workflow. Let’s not forget automatically feeding back to the policy holder via SMS on the status of the claim if they need.

Learn more today by contacting one of our consultants … Email infor@vmcs.co.za