Vanessa Miller, Managing Director at VM Consulting commented recently in an online power session, “The Insurance Sector in South Africa and especially Durban have had their work cut out for them in the past 18 months.
Between the July 2021 Riots, and the April 2022 floods – which were the worst in Durban’s history, insurance brokers, claims handlers, and assessors have been working flat out trying to assist their clients. Ensuring they have the best possible cover and claims are processed efficiently and quickly. “
“In all the chaos, the insurance sector has been reaching towards technology, trying to find ways to make their lives easier and keep their clients happy, “ Vanessa added.
One key area businesses have been focusing on is the area of their documents. From the storage, security, document generation, routing and processing of client, policy and claim-related documents within the organization.
To engage digitally with their clients and move from typical documents to digital forms, digital signatures, and even self-service portals.
Vanessa added, “The team at VM Consulting is proud to work with many of the leading Insurance Brokers and Insurers in South Africa and Africa. Our approach focuses on improving your business by aligning technology to fit into your business, empowering you and your team to be fit for future. “
We are here to help build a better tomorrow.
Vanessa Miller
Managing Director, VM Consulting.
Vanessa has over 24 years of experience in content & document management, information management, business process management, and knowledge management. During the course of her career, she has assisted many organizations with their digital transformation.
For more information reach out to one of our specialists at: info@vmcs.co.za or call on 031 564 3938.